"Norm arrived on time and is courteous, efficient, and really knows the best solutions. I 100% recommend him and will use him again. The backup on my PC wasn’t working, despite having been installed only a few months before by another computer business. Googling for a new computer service, I came across the many positive testimonials for Norm, who sounded like someone who would ensure the job was done properly. He explained the various options for backups and also identified that installing a new hard drive would likely avoid my having to soon replace my old computer. When my first backup preference proved unworkable, he explained the other options and took the time to ensure it all operated properly. He was at all times straightforward, engaged, and easy to deal with." - Annie, Auchenflower